1. Acceptance of this Policy
2. What Information We Collect?
• Personal Identification Information
We do not collect personal identification information from Users unless they choose to subscribe to our newsletter or send us any query or feedback. Users utilize our Apps anonymously.
Device Serial Number: gathered for analytic purposes.
IP Address & Country Code: gather data to monitor and analyze app traffic and making payments.
Personal Details Voluntarily Provided to Us
Submitted feedback or complaints via the feedback form of the app or through the website to communicate with you we collect the email address.
• Non-Personal Identification Information
We may collect non-personal identification information about Users whenever they interact with our Apps through the use of Google Analytics. Non-personal identification information may include the app version, the type of device and technical information, such as the operating system and other similar information. We collect this information only for the purpose of improving the functionality of our Apps. To have a better understanding in user’s behavior, solve problems in products and services, improve our products, services and advertising, we may collect non-personal information such as installed application name and package name, the data of install, frequency of use, country, equipment and channel.
Information we get from your use of our services
- Device information - Device-specific information such as your hardware model and operating system version.
- Unique application numbers - Certain services include a unique application number. This number and information about your installation (for example, the operating system type and application version number)
- Anonymous identifiers - we use anonymous identifiers when you interact with services such as advertising services and others.
- Information Collected by Third Party Services or Social Media Services
We may include links to third-party websites and social media services where you may be able to post comments, reviews, etc. Your use of these third-party websites and social media services may result in the collection of information about you by these websites and services. However, we do not have access to the information that they collect and hence, we cannot be held responsible for the policies they practice. Therefore, we encourage you to read their privacy policies before interacting with them to understand what information they may collect, and how they use and share it.
What is the purpose of collecting the information?
We use the collected information for the purposes described below:
a) To provide you the Services
We may use certain collected information to process the purchase of the product, provide you with the services offered by our application, improve our app, and fulfill your requests.
b) To personalize your experience on our Application We allow you to personalize your experience on our Services, by keeping track of your preferences, evaluating and administering our application, and more.
c) To conduct Research We may use collected information for research matters relating to our product, such as data analysis, conducting internal audit, and identify security threats & vulnerabilities.
d) To communicate with you When you submit a feedback or complaint via the feedback form of the app or through the website, we collect the email address you provide to communicate with you.
e) For Marketing Purposes We may use the non-personal information for promotion and marketing purposes.
f) For Legal Purposes We may use the collected information to work with and respond to law enforcement and regulators and for the legitimate interests of us.
g) To provide Customer Service We may use your personal information when you contact us, to provide you with assistance, resolve queries, concerns, etc.
4. How We Share the Information We Collect?
We may share the collected information in the following circumstances:
a) Employees, Affiliates and Third-Party Service Providers
We may share the collected information to our employees, affiliates, and third-party service providers who provide certain services, such as operating and supporting the Services, performing marketing or consulting services or other related services. Although, these third-party companies will only have access to limited information required to provide these services.
b) In Response to Subpoenas or Court Orders
We reserve the right to disclose any information without your consent if required to do so by law, or in response to a subpoena or court order or similar request from a law enforcement authority. We may disclose the collected information to the law authorities in the following cases:
To collaborate in any legal investigation
To protect the integrity of our product
To ensure the safety of our users
To conduct investigations of consumer complaints or any breaches of law
c) Business Transfers or Bankruptcy
d) Third-Party Marketing Partners
As per your consent, we may share the collected information with our third-party advertising partners to show you tailored content and advertisements.
e) User's Submitted Data:
We ask the users for some essential data like- Name, Gender, E-mail ID, DOB, etc. to fully support them and also give solutions based on their conditions. Our professionals work to analyze the concerns of the users, to give them the most effective response. We do not share user information with anyone other than ourselves.
Cookies are tiny chunks of data sent from a website. They are stored in a user's web browser while the user is browsing a particular website. Every time the user loads the particular website, the system browser sends the cookie back to the website server to notify the website of the user's previous activity on that website. These cookies are often used as a mechanism by different websites to keep a track of activities in the past,for example, logging in, clicking on particular buttons, or having read pages on that site months or years ago.
6. Installation of the app
7. Permissions used in-app and its uses.
•INTERNET: It required to download updated content form server and show ads in the app.
• ACCESS NETWORK STATE: App needs this permission to check internet is available or not before checking update of readings.
8. Children’s Privacy
We do not knowingly use this service to collect data from or market to children below the age of 13. If you as a parent or guardian are aware that your children have shared or provided any information without your consent, please contact us.. If we become aware that a child under 13 has provided us any Personally Identifiable Information without parental consent, we will remove or delete the concerned information within a reasonable time. Children below 18 years may use our app and its services, only under parental guidance or control.
9. Advertisement in Apps
Ads services allow User Data to be utilized for advertising communication purposes displayed in the form of banners and other advertisements on this Application or website, possibly based on User interests. This does not mean that all Personal Data is used for this purpose.
We reserve the right to modify this policy and we may periodically make changes in the policy due to expansion in our application or changing industry standards. Whenever we make such changes, we will try to notify you by sending appropriate notices or updates as applicable. We also suggest you to keep checking this policy for regular updates and modifications. If you do not agree to the changes, you should discontinue using our app and website. If you continue using the application and the website, you will be bound by the modified Policy.
11. Spam and Sale of Information
We despise spam. We will never do something that we hate ourselves. Thus, you can be rest assured that we will not spam your mailboxes with unsolicited emails, and we will never sell your information to other parties.
12. Copyright Policy
Hopeitz Software Pvt Ltd: Mobile applications are developed here for entertainment purposes only. The users of this application can use these apps and enjoy them thoroughly. Hopeitz Software Pvt Ltd respects intellectual property rights and expects its users to do the same. If you are a copyright holder and you believe that any of the copyrighted material, which is directly available on any of the apps associated with Hopeitz Software Pvt Ltd infringes your copyrighted work, please let us know.
If a person/company believes that his or her (its) copyright-protected work was posted on any of the apps associated with Hopeitz Software Pvt Ltd without authorization, he or she may submit a copyright infringement notification.
We can send you multiple notifications. To send notifications, we use our app or third party service (Google Firebase).
14. Contact Us:
The data collected is provided free of charge for informational purposes only, with no guarantee of whatsoever accuracy, validity, availability, or fitness for any purpose. Use at your own risk.
All logos, images, and names are copyright by their respective owners. All the logos, images, and names are used in this app are just for identification and educational purpose only. Any request to remove one of the logos, images, and names will be honored.
Trademarks and brands are the property of their respective owners.